At ShortStayDirect, your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our website or book a short-stay apartment through our platform.

By using ShortStayDirect, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We only collect information that is necessary to provide our services and ensure a smooth, secure rental experience. This may include:

 • Your name, email address, and phone number

 • Booking details (dates, apartment selected, preferences)

 • Payment-related information (no credit card data is stored by us)

 • IP address, browser info, and device type for analytics and fraud prevention

We do not collect unnecessary personal data or share your information without reason.

2. How We Use Your Information

We use your information to:

 • Process and confirm bookings

 • Communicate with you about your stay

 • Provide customer support

 • Improve our platform and service

 • Send important updates or reminders about your rental

We may also use anonymized data to better understand user behavior and improve our marketing and website performance.

3. How We Protect Your Data

We use secure, encrypted systems to protect all personal data. Access to customer information is restricted to authorized team members only and is never shared with third parties except when necessary for booking or legal compliance.

4. Cookies & Tracking

We use cookies to improve your experience, remember your preferences, and analyze website performance. You can adjust your cookie preferences at any time in your browser settings.

5. Third-Party Services

We may use trusted third-party services (such as payment providers or analytics tools) to process transactions or monitor website traffic. These partners are held to strict privacy and data security standards.

6. Your Rights

You have the right to:

 • Request access to your data

 • Correct or update your information

 • Request that your data be deleted

 • Opt out of marketing emails at any time

To make any of these requests, please email us at [insert email address].

7. Updates to This Policy

We may occasionally update this Privacy Policy. When we do, the revised version will be published on this page. Continued use of the platform after changes are posted means you accept the updated policy.

If you have any questions or concerns about this policy or how your data is used, please contact us at support@shortstaydirect.com